Training Coordinator (Bilingual)

Stream Lead, Workforce Development & Training

Full-Time | Fredericton, New Brunswick (Hybrid Eligible)

Help Shape the Future of Tourism Workforce Development in New Brunswick

The Tourism Industry Association of New Brunswick is seeking a dynamic and organized Training Coordinator to lead and grow one of our key strategic pillars: Workforce Development and Training.

This is more than a coordination role. As Stream Lead for Workforce Development & Training, you will oversee the full lifecycle of industry training programs, strengthen partnerships, support tourism operators across the province, and help ensure New Brunswick’s tourism workforce has the tools and skills needed to thrive.

If you are passionate about learning, relationship-building, and creating impact through practical industry programming, we want to hear from you.

About the Role

Reporting to the CEO, the Training Coordinator is responsible for planning, coordinating, delivering and continuously improving TIANB’s training programs and workforce development initiatives.

You will serve as the operational lead for one of TIANB’s three strategic streams and play a central role in supporting industry growth through accessible, relevant, and high-quality training opportunities.

Key Responsibilities

Training Program Leadership

You will:

• Lead and coordinate TIANB’s training calendar, including programs such as:
  • Emerit certifications
  • Food Safety
  • Responsible Beverage Service
  • WHMIS
  • Other sector-relevant training initiatives
• Manage all aspects of training logistics, including:
  • Venue sourcing and coordination
  • Materials and equipment
  • Participant communications
  • Registration management and enrolment monitoring
• Coordinate with external facilitators and training providers
• Identify new training opportunities based on industry needs and member feedback
• Support the development of new learning offerings and program enhancements
• Conduct post-training evaluations and use findings to improve programming

Stream Leadership & Coordination

As Stream Lead, you will:

• Provide leadership for Workforce Development & Training initiatives
• Coordinate and support the Workforce Development Coordinator
• Work collaboratively across teams to integrate training into broader member programming
• Track and report on program outcomes, priorities and performance
• Ensure training information is current across digital platforms and member communications

Partnership & Stakeholder Relations

You will also:

• Build and maintain strong relationships with training providers and partners
• Represent TIANB’s training programs at industry events and sector initiatives
• Support partnerships and funding opportunities that expand training capacity
• Help position workforce development as a strategic priority for the tourism industry

What You Bring

Qualifications

• Post-secondary education in adult education, tourism, business or a related field (or equivalent experience)
• Minimum 2 years of experience in training coordination, program delivery or a related role
• Experience managing multiple projects and logistics simultaneously
• Bilingualism (English and French) is required
• Valid driver’s licence and willingness to travel within New Brunswick

Assets

• Experience working with external facilitators or training providers
• Knowledge of adult learning principles
• Experience in tourism, hospitality, membership organizations or workforce development

Skills & Competencies

We’re looking for someone who brings:

• Strong organizational and project management skills
• Excellent relationship-building abilities
• Initiative and problem-solving capacity
• Attention to detail and strong follow-through
• Negotiation and coordination skills
• Adaptability in a fast-paced environment
• A collaborative, service-oriented mindset

Why Join TIANB?

At TIANB, you’ll join a mission-driven organization committed to supporting and advancing New Brunswick’s tourism industry.

This role offers:

• Meaningful sector impact
• Leadership opportunity
• Collaborative and supportive team environment
• Hybrid work flexibility
• Province-wide engagement with industry partners
• The chance to help shape the future of tourism workforce development

Working Conditions

• Full-time permanent position
• Hybrid work model (Fredericton-based)
• Regular travel within New Brunswick required
• Occasional evening work for training sessions or events

Apply Today

If you are ready to help strengthen New Brunswick’s tourism workforce through innovative and impactful training programs, we encourage you to apply.

Submit your resume and cover letter to: ginette@tianb.com
Application deadline: May 20th, 2026 at 4 PM

Join us in building a stronger tourism workforce for New Brunswick.

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