En personne

2026 TIANB Provincial Tour

Modules individuels:
Membres de l’AITNB:
20.99$ (+ taxes)
S'inscrire — Membre 
Non-membres:
32$ (+ taxes)
S'inscrire — Non-membre
ONLINE training
IN-PERSON training
Les 5 modules, incluant la certification provinciale de l’AITNB:
Membres de l’AITNB:
93.50$ (+ taxes)
S'inscrire — Membre 
Non-membres:
123.99$ (+taxes)
S'inscrire — Non-membre
ONLINE training
IN-PERSON training
June 4, 2026
-
June 22, 2026
All across NB

Si votre organisme a besoin d'une facture afin d’effectuer le paiement, veuillez communiquer avec nous à info@tianb.com  et nous vous assisterons

ONLINE training
IN-PERSON training
Membres de l’AITNB:
S'inscrire — Membre
FORMATION EN LIGNE
June 4, 2026
-
June 22, 2026
All across NB

Si votre organisme a besoin d'une facture afin d’effectuer le paiement, veuillez communiquer avec nous à info@tianb.com et nous vous assisterons.

Introduction

The Tourism Industry Association of New Brunswick (TIANB) is embarking on a tour of the tourism regions to meet with industry stakeholders, strengthen the culture of hospitality, and highlight the importance of tourism to our communities and our economy. This tour will also raise awareness of the resources, tools, and training offered by TIANB.

Plan du cours

The tour will provide an opportunity to:

- Review best practices in customer service and tourism hospitality.

- Rediscover the attractions and experiences unique to each region.

- Raise awareness of the real economic benefits of tourism.

- Present the resources, tools, and training offered by the AITNB.

- Foster dialogue and collaboration among tourism stakeholders.

Comment cela fonctionne-t-il?

Participants will receive a practical tourism ambassador toolkit designed to enhance customer service skills, strengthen destination knowledge, and help them confidently promote their region to visitors. Through interactive activities and real-world examples, participants will learn how to create memorable visitor experiences, deliver consistent and effective messaging, and better understand the economic impact of tourism in their communities.

Registration also includes session materials, take-home resources, and refreshments.

  • Tourism Ambassador Toolkit
  • Customer Service Best Practices
  • Updated Regional Tourism Knowledge
  • Interactive Learning Activities
  • Networking with Tourism Stakeholders
  • Refreshments Included

Test et certification

Registration

June 4 — Restigouche Region (Quality Hotel, 157 Water St, Campbellton, Salon A) from 9:00 a.m. to noon (bilingual)
REGISTRATION (free)
: https://buy.stripe.com/00wdRbeBw8gB9NI6sLak00Z

June 4 — Chaleur Region (2-219 Main Street, Bathurst) from 1:00 p.m. to 4:00 p.m. (bilingual)
REGISTRATION (free)
: https://buy.stripe.com/5kQaEZ1OKbsN3pkcR9ak00N

June 8 — Southeast Region (70 Enviro Drive, Berry Mills, in the multipurpose room) from 1:00 p.m. to 4:00 p.m. (bilingual)
REGISTRATION ($25 + HST)
: https://buy.stripe.com/3cI4gBfFAgN72lg6sLak00O

June 9 — Greater Miramichi Region (Flo’s Hide-a-Way, 8 Enclosure Rd, Miramichi, NB) from 1 p.m. to 4 p.m. (in English)
REGISTRATION ($25 + HST): https://buy.stripe.com/fZu3cxfFA40l2lg18rak00P

June 10 — Acadian Peninsula Region (50 rue du Colisée, Caraquet) from 9 a.m. to noon (in French)
REGISTRATION ($25 + HST): https://buy.stripe.com/8x29AV1OK40l9NIbN5ak00X

June 11 — Southwest Region (Drewhaven Cafe & Restaurant, 255 Water St, St. Andrews) from 9 a.m. to noon (in English).
REGISTRATION ($25 + HST): https://buy.stripe.com/28EdRb794eEZaRM4kDak00Q

June 12 — Fundy Region (Saint John, Envision Saint John Boardroom, 1 Germain Street, Suite 1600) from 9 a.m. to noon (in English)
REGISTRATION ($25 + HST): https://buy.stripe.com/eVq9AV9hc40l2lgaJ1ak00R

June 12 — Greater Sussex Region (All Seasons Inn & Restaurant, 1015 Main Street, Sussex) from 1:00 PM to 4:00 PM (in English)
REGISTRATION ($25 + HST): https://buy.stripe.com/14A3cx8d81SdaRM4kDak00S

June 16 — Western Valley (Western Valley Multiplex, 698 Central St, Centreville) from 9 a.m. to noon (in English)
REGISTRATION (free): https://buy.stripe.com/6oUfZj794cwR0d85oHak00T

June 17 — Northwest Region (Convention Center, Room A) from 9 a.m. to noon (in French)
REGISTRATION ($25 + HST): https://buy.stripe.com/bJeaEZ9hcgN7e3YaJ1ak00U

June 18 — Kent Region (Bouctouche Cultural Centre, 5 Irving Blvd, Bouctouche) from 1:00 PM to 4:00 PM (bilingual)
REGISTRATION ($25 + HST): https://buy.stripe.com/bJecN7fFA8gB7FAcR9ak00V

June 22 — Fredericton Region (Radisson Hotel, 41 Kingswood Park, Hanwell) from 1:00 P.M. to 4 P.M. (in English)
REGISTRATION ($25 + HST): https://buy.stripe.com/6oU8wR3WS9kF0d8bN5ak00Y

The free sessions are generously provided by the participating Regional Service Commissions in the region. Thank you for your support!

Introduction

The Tourism Industry Association of New Brunswick (TIANB) is embarking on a tour of the tourism regions to meet with industry stakeholders, strengthen the culture of hospitality, and highlight the importance of tourism to our communities and our economy. This tour will also raise awareness of the resources, tools, and training offered by TIANB.

 Plan du cours

The tour will provide an opportunity to:

- Review best practices in customer service and tourism hospitality.

- Rediscover the attractions and experiences unique to each region.

- Raise awareness of the real economic benefits of tourism.

- Present the resources, tools, and training offered by the AITNB.

- Foster dialogue and collaboration among tourism stakeholders.

How it Works

Participants will receive a practical tourism ambassador toolkit designed to enhance customer service skills, strengthen destination knowledge, and help them confidently promote their region to visitors. Through interactive activities and real-world examples, participants will learn how to create memorable visitor experiences, deliver consistent and effective messaging, and better understand the economic impact of tourism in their communities.

Registration also includes session materials, take-home resources, and refreshments.

  • Tourism Ambassador Toolkit
  • Customer Service Best Practices
  • Updated Regional Tourism Knowledge
  • Interactive Learning Activities
  • Networking with Tourism Stakeholders
  • Refreshments Included

Testing & Certification

Registration

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